ONE AI FOR CHATBOTS
// Analyze your bot’s chat logs to gather valuable insights and a better understanding of user experience.
// Our Language Skills can process conversations and extract data such as user emotions, key phrases, names & brands that are mentioned frequently, and more
// Measure user satisfaction by detecting emotions & sentiment and reviewing highlights of conversations.
// Provide agents with a quick overview of the chat so far, with a concise summary, emotions the user expressed, names/brands/products that were mentioned, etc.
// Create reports of the chatbot’s performance, showing trends detected in chats. Cluster user messages to find common requests and issues.