Utilizing AI to Locate Highlights in Customer Service Calls

One AI's ability to Mark Highlights in Customer Service Calls makes it a valuable tool for customer service teams. This feature allows customers to access important call highlights quickly and easily. By using text, video, or audio input with the One AI API, customer service teams can use the data to analyze customer service calls and identify important topics or areas of improvement. This saves time and resources, making customer service more efficient and accessible.