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-Uncovering Service Insights from Customer Service Calls with AI

One AI's Extract Service Insights feature allows users to automatically understand customer service calls using natural language processing. This service can be accessed via API and can process text, video, and audio input. It is a powerful tool that can help users quickly identify customer service issues and trends, and take appropriate action to improve customer experience.
Activate the Service Insights Skill

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Add it to Your Product in Minutes

01.
choice 'Service Insights' in the Language Studio.
02.
Add additional capabilities or Language Skills to the Pipeline if desired.
03.
Run & Test the output of the Language AI Pipeline with at least 10 different inputs.
04.
Visit the Documentation and/or Custom Skill page for further customization.
05.
choice the framework and copy the API call you generated into your project.
06.
Enjoy AI-powered Service Insights detection/extraction for Customer Service Call in your apps & workflows.

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