ONE AI FOR CHATBOTS
ONE AI FOR SPEECH TO TEXT
// Automatic transcriptions are often messy. Spoken language is informal, and speech-to-text services are not always accurate, causing meaning to be lost.
// Our Language Skills can proofread conversations, and extract data such as emotions, key phrases, names & brands that were mentioned and more.
02/REPORTING & ANALYTICS
* Identify trending issues, new competitors, emotions, conversation highlights, and more
* Cluster conversations to capture the voice of the customer